FAQs

What makes Hydrélle different from other retinol moisturisers?

Hydrélle is formulated with moisture-first retinol technology, meaning hydration is built into the formula — not added as an afterthought. This minimises irritation while delivering visible results.

Is Hydrélle suitable for sensitive skin?

Yes. Our formula is designed to be gentle enough for sensitive skin types while still being effective. We recommend starting with every-other-night use and building up as your skin adjusts.

When will I start seeing results?

Most customers notice improvements in skin texture and hydration within 2–4 weeks of consistent use. For visible retinol benefits like fine line reduction, allow 4–6 weeks.

Can I use Hydrélle during the day?

We recommend using Hydrélle as part of your evening routine. Always apply SPF during the day when using retinol products.

Do you ship across Australia?

Yes, we offer nationwide shipping across Australia. Orders are dispatched within 24 hours.

What is your return policy?

We stand behind our formula. If you're not satisfied within 30 days of purchase, please contact us and we'll make it right.